AACC ODBC
Reset Webadmin
Avaya Aura Contact Center 7.x (AACC) — SA database passwords]
AACC CCMS
login: ccSA
pass:cCaPpS0820
Namespace: ADMIN
AACC CCMM
login: mmAdministrator
pass: mmAdm
Namespace: MULTIMEDIA
AACC CCT
login: ccSA
pass:cCaPpS0820
Namespace: CCT70
AACC CCMA (new database in AACC 7.x, replaces Access DB in AACC 6.x)
login: ccSA
pass:cCaPpS0820
Namespace: CCMA
All these passwords are stored in Windows registry without any encryption.
Avaya Aura Contact Center 6.x (AACC) — SA database passwords
AACC CCMS
login: ccSA
pass:cCaPpS0820
Namespace: ADMIN
AACC CCMM
login:mmAdministrator
pass: mmAdm
Namespace: MULTIMEDIA
AACC CCT
login:_SYSTEM
pass: SYS
Namespace: CCT70
All these passwords are stored in Windows registry without any encryption.
Host: IP Address of CCMS server.
Port: 1972
Namespace: CCMS_STAT
Username: Sysadmin
Default password is ‘avaya1’
AACC CCMM
login:mmExternal
pass: mmExt
Namespace: MULTIMEDIA
AACC Performance Management Document Steps to Define DSN for CCMM
- From the Windows Start menu, choose Administrative Tools.
- Start the Data Source (ODBC) application.
- Click the System DSN tab.
- Click Add.
- Select Intersystems ODBC.
- Click Finish.
- Enter information into the following boxes:
Name: The name for the data source. For example, CCMM_47.10.25.3_DSN.
Description: (Optional) Additional information about the data source.
Host: Enter the IP address or computer name of the Contact Center Multimedia server.
Port: Leave at the default (1972).
Cache Namespace: MULTIMEDIA. - In the User Name box, type mmExternal.
- In the Password box, type mmExt.
- Click Test Connection.
- Click OK.
AACC CCMM
login:mmReport
pass: mmRep
Namespace: MULTIMEDIA
ODBC
ftp://ftp.intersystems.com/pub/cache/odbc/2018/ODBC-2018.1.2.309.5-win_x64.exe
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